The refunds API allows you as a merchant to initiate refunds, which can be used in either of the scenarios below:

When a paying customer made an underpayment and you would like to reverse the full amount back to the payer.
When a paying customer made an overpayment and you would like to reverse the extra amount back to the payer.
Note, the refund feature is also available on your dashboard. See demo video on how to process refunds from your dashboard.

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Hey 👋 we recommend checking out the following sections before making use of the endpoints in this section

Handling Overpayments & Underpayments