Errors
Below are lists of errors that can be encountered on calling payout endpoints.
| Error Type | Message | Action to take |
|---|---|---|
| NO_ENOUGH_MONEY_IN_WALLET | You don't have enough money in your wallet to make this payout | Please ensure your balance is funded and retry the payout |
| INVALID_QUOTE | Invalid quote supplied | Please generate a new quote and retry the payout |
| RESOURCE_NOT_FOUND | Payout not found | Please requery the transaction until you get a definitive response status(processing, failed, successful) from Fincra |
| QUOTE_NOT_GENERATED | Error occurred while generating a quote | Please retry the request |
| DUPLICATE_CUSTOMER_REFERENCE | Cannot continue, Duplicate Customer Reference Passed | Please retry the request with a unique customer reference |
| UNPROCESSABLE_ENTITY | Quote Reference not specified, Kindly generate a quote first to continue. | Happens when you initiate a cross currency payout. Please generate a quote first and supply the reference when re-initiating the payout |
| UNPROCESSABLE_ENTITY | Destination currency (${destinationCurrency}) not supported | please check the API documentation for supported currencies you can payout to |
| UNPROCESSABLE_ENTITY | Payment destination ${paymentDestination} not supported for currency ${destinationCurrency}, kindly supply a valid payment destination. | please check the API documentation for supported payment destinations |
| UNPROCESSABLE_ENTITY | ${currency} currency not supported | please check the API documentation for supported currencies |
| UNPROCESSABLE_ENTITY | Beneficiary country is required | Happens when you initiate an international payout. Please supply the beneficiary country in the payload |
| SERVICE_UNAVAILABLE | Error occurred during operation. Please try again later. | Please requery the transaction until you get a definitive response status(processing, failed and successful) from Fincra |
| INTERNAL_SERVER_ERROR | Error occured during operation. We're currently checking why this is happening. | Please requery the transaction until you get a definitive response status(processing, failed and successful) from Fincra |
| VALIDATION_FAILED | Validation failed | please re-check the request payload sent for validation error and try again |
| ACCESS_DENIED | Access denied to requested resource | Please contact Fincra support team |
| OPERATION_FORBIDDEN | Operation forbidden | Please contact Fincra support team |
Updated about 1 month ago