How to Handle Webhook Retries for Failed Transaction Notifications?

Hi Fincra team and community,

I'm currently integrating Fincra's API for payment collections, and I have a question regarding webhook reliability.

When a webhook fails (e.g., our server is temporarily down or times out), does Fincra automatically retry sending the notification? If so:

How many retry attempts are made?

What is the interval between retries?

Is there a maximum retry duration or total retry window?

Is there a way to manually trigger a resend of a webhook event from the Fincra dashboard?

We want to ensure we’re processing all transaction status updates even if our server experiences brief downtime. Any best practices for handling this gracefully would also be appreciated.

Thanks in advance for your help!

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James sprunki phase 5